In this privacy statement, we explain what we do with the data we obtain about you via https://emi-group.eu. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
At EMI Group, we are committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy outlines how we process your personal data in line with our values and in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and Romania’s Law 190/2018.
1. Data collection and purpose
We collect and process personal data to ensure the optimal functioning of our platforms and services. Personal data is collected to:
- Provide you with our services.
- Improve our offerings based on your preferences.
- Communicate relevant information regarding our services.
- Process payments for our products and services.
- Ensure seamless communication through a single point of contact for service or support.
We do not share your personal data with third parties unless you have given consent, or where required by law. We also do not sell personal data.
1.1 Types of Data Collected
- Information You Provide: During registration or communication, we collect personal details such as your name, email, and phone number.
- Information from Third Parties: We may receive data from companies that you have authorized to share it with us, such as your employer for account management purposes.
- Cookies: We use cookies to optimize your experience on our platform. These include session cookies, persistent cookies to store preferences, and analytical cookies to track platform performance.
2. How we use your information
We use the information we collect from you for the following purposes:
- To Provide Services: To respond to your inquiries, process requests, and manage your relationship with us.
- To Improve Our Website: To analyze how visitors interact with our website and to make improvements based on this analysis.
- For Communication: To contact you in response to a request or inquiry, or to provide you with updates regarding your account or the services you have engaged with us on.
- Analytics: To analyze trends, administer the website, and gather general information about our users’ browsing habits.
3. How we share your data
We do not sell or rent your personal data to third parties. We may share your data only in the following circumstances:
- Service providers: We may share your data with trusted third-party service providers (such as HubSpot) to help us provide our services. These providers are bound by confidentiality agreements and may only use your data for the purposes specified by EMI Group.
- Legal compliance: We may disclose your data if required by law, regulation, or legal request to protect our rights, property, or safety or that of others.
5. Cookies and tracking technologies
We use cookies on our website for functionality, performance, and analytics purposes. Cookies are small files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track your use of the website and to compile statistical reports on website activity.
You can set your browser to refuse cookies, but some features of our site may not function properly if you do.
Read more about the Cookie Policy in the dedicated page.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. If you wish to have your personal data deleted, you can contact us, and we will comply unless we are required by law to retain certain data.
8. Content embedded from other websites
Articles in this site may include embedded content (e.g., videos, images, articles, etc.). Content embedded from other websites behaves exactly as if visitors viewed another web site.
These websites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and you are logged in web site.
8. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to access: You may request details of the personal information we hold about you.
- Right to rectify: If the data we hold is inaccurate or incomplete, you have the right to request correction.
- Right to erasure: You may request that we delete your personal data.
- Right to object: You may object to the processing of your personal data, especially for marketing purposes.
- Right to data portability: You may request that your data be transferred to another organization.
To exercise any of these rights, please contact us at the email address provided below.
9. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure of your personal information.
10. International Data Transfers
Your data may be transferred to and stored on servers located outside of your home country, including in the European Union. By using our services or providing personal information, you consent to such transfers.
11. Third-Party Links
Our website may contain links to other websites. EMI Group is not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of those websites.
Our website uses cookies to enhance your experience and provide personalized services. By using our site, you consent to the use of cookies as described below:
12. HubSpot Cookies
We utilize HubSpot for tracking and managing cookies on our website. HubSpot places two types of cookies in a visitor’s browser:
- Essential/Necessary Cookies: These cookies do not require consent and are essential for website functionality.
- Consent Banner Cookies: These cookies fall under GDPR guidelines and require user consent through a consent banner.
Essential/Necessary Cookies
- __hs_opt_out: Used to remember if a visitor has opted out of cookies, preventing the consent banner from reappearing. (Expires: 13 months)
- __hs_do_not_track: Prevents tracking code from sending information to HubSpot, allowing anonymized tracking. (Expires: 13 months)
- hs_ab_test: Ensures that visitors see the same version of an A/B tested page. (Expires: End of session)
- <id>_key: Used for password-protected pages, to remember login status. (Expires: Unique per password-protected page)
- hs-messages-is-open: Tracks if the chat widget is open for a visitor. (Expires: 30 minutes)
- hs-messages-hide-welcome-message: Prevents the welcome message from reappearing after being dismissed. (Expires: 1 day)
- __hsmem: Tracks if a visitor has logged in to a HubSpot-hosted site. (Expires: 1 year)
Consent Banner Cookies
- __hstc: The main tracking cookie, which logs the visitor’s first, last, and current visit, including session number. (Expires: 13 months)
- hubspotutk: Tracks a visitor’s identity, passing the information to HubSpot when forms are submitted. (Expires: 13 months)
- __hssc: Tracks session details and page views. (Expires: 30 minutes)
- __hssrc: Determines if the user has restarted the browser. If not present, a new session is created. (Expires: End of session)
Ads tracking
If you use the HubSpot ads tool to select and install your Facebook pixel on pages with the HubSpot tracking code, HubSpot will link the placing of that pixel code to the cookie notification banner. If you require opt-in consent via this banner, the Facebook pixel will not be able to set any cookies on a visitor until they have opted in. If you have manually placed the pixel code on pages (e.g., by editing your site header HTML), HubSpot will not be able to control which visitors Facebook is able to set cookies on. For additional information, refer to Facebook’s business tools terms and Facebook’s cookie consent guide.
Cookies from third-party systems
HubSpot cannot control cookies placed by third-party scripts on your website. When a visitor accepts cookies via the HubSpot consent banner, they consent to HubSpot’s cookies only. However, you can put code in place to know when a user has accepted or declined HubSpot cookie tracking, then send that information to your third-party system. Learn more about using HubSpot’s consent banner for third-party scripts. Other information Learn about removing the cookies created by the HubSpot tracking code that are included in the consent banner under GDPR. When a visitor’s cookies are removed, the visitor will be considered “new” and will see the cookie policy banner the next time they visit your site. Visitors who visited your website before your cookie policy banner was set up will already have the cookies created by the HubSpot tracking code in their browser. They will therefore not see the cookie policy banner until their cookies are removed.
12.1 When you visit our website
You are welcome to explore EMI Group’s website without providing any personal information. However, when you visit our websites or register for a service, we may request personal information, and we also collect certain browsing-related information.
“Personal Information”
Personal Information refers to any details you voluntarily provide that can identify you personally. This includes contact details such as your name, email address, company name, physical address, phone number, and any other information relevant to you or your business. It may also include details about transactions you conduct on our websites, whether free or paid, and publicly available information from platforms such as Facebook, LinkedIn, Twitter, Google, or other sources we acquire through third-party providers.
Personal Information also encompasses Navigational Information and Payment Information, where such data could directly or indirectly identify you. Navigational Information refers to information about how you interact with our website, including your IP address, geographic location, browser type, referral source, length of visit, and the pages you view. For more on how we use this data, please refer to the section on “Use of Navigational Information” below.
Log Files
When you interact with our content, we automatically collect technical information about your computer hardware and software. This can include your IP address, browser type, domain names, Internet service provider (ISP), viewed files (e.g., HTML pages, graphics), operating system, clickstream data, access times, and the referring website addresses. This information is collected to compile general statistics about how our websites are used. In certain cases, we link this automatically-collected data to Personal Information such as your name, email, physical address, and phone number for a more personalized experience.
Information we collect from third parties
Occasionally, we may receive your Personal Information from third-party sources. This may include our partners when we offer co-branded services, participate in joint marketing initiatives, or collect publicly available information from social media platforms and other public databases.
12.2 Privacy and data handling with HubSpot CRM
We use HubSpot CRM to collect and manage personal information provided through our website forms. When you submit your personal details (such as name, email, company, and contact information), this data is stored in HubSpot’s cloud, hosted on servers in the United States.
Personal information collected
- Contact details (name, email, company name, etc.)
- Navigational information (IP address, geographical location, browser type, referral source, length of visit, pages viewed)
- Transaction history for both free and paid services
HubSpot uses the collected information for statistical purposes and to improve user experience. Your data is protected according to the EU-U.S. and Swiss-U.S. Privacy Shield Framework, which ensures compliance with GDPR regulations.
We do not sell your personal information and use it solely for improving our services and communicating relevant content. Your data is protected using appropriate security measures.
12.3 Retention & deletion of data
We retain personal data only as long as necessary. You can request to have your data deleted or anonymized at any time. If you have subscribed to our marketing communications, we retain your data for a reasonable period from your last interaction. Similarly, cookie and tracking data are retained based on the creation date.
12.4 International data transfers
International transfers within HubSpot’s entities
To facilitate our global operations, we transfer information to either Ireland or the United States and allow access to that information from countries in which the HubSpot affiliated entities have operations for the purposes described in this policy. This Privacy Policy shall apply even if we transfer Personal Information to other countries. We have taken appropriate safeguards to require that your Personal Information will remain protected. When we share information about you within and among HubSpot’s affiliated entities, we make use of standard contractual data protection clauses, which have been approved by the European Commission, and we rely on the EU-U.S. and Swiss-U.S. Privacy Shield Framework.
Privacy shield notice
HubSpot participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework. The following affiliated entities adhere to the Privacy Shield principles: HubSpot Ireland Limited, HubSpot Germany GmbH, HubSpot France S.A.S, HubSpot Australia Pty Ltd, HubSpot Asia Pte. Ltd., HubSpot Latin America S.A.S, and HubSpot Japan KK. HubSpot is committed to subjecting all personal data received from the European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov.
12.5 Cookie and tracking management
You can manage cookies via the consent banner on our website. For detailed information on cookies and how to control them, refer to our Cookie Policy or HubSpot’s dedicated cookie management resources.
For any concerns or further clarification on how your data is handled through HubSpot, please contact us via [email] or refer to HubSpot’s Privacy Policy.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changes in legal, regulatory, or operational requirements. We will notify you of any significant changes through a notice on our website.
14. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at email: cotact@emi-group.eu.